This document sets out the terms of use for the Sobat500 platform in plain, straightforward English. Please read it carefully before registering or using any of our services. By creating an account, you are deemed to have read, understood, and agreed to all the terms stated here.
Six things you need to know before you start playing at sobat500. Read the full terms below for complete details.
All sobat500 players must be at least 18 years of age. Only one account is permitted per user. Registration details must be accurate and up to date — accounts using false information may be suspended at any time.
Sobat500 only accepts deposits through approved Malaysian payment methods — Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX internet banking. All transactions are in Malaysian Ringgit (RM) only.
Every bonus at Sobat500 comes with clearly stated rollover requirements — no hidden terms. Bonuses cannot be claimed alongside other promotions unless specified. Misuse of bonuses may result in winnings being voided.
Sobat500 processes withdrawals to Malaysian e-wallets in under 5 minutes. A one-time identity verification is required for your first withdrawal. Daily withdrawal limits and verification requirements apply based on your account level.
Sharing accounts, playing using another person's account, or using automated software to place bets is strictly prohibited. Sobat500 employs advanced detection systems to identify suspicious activity and protect the integrity of the platform.
Sobat500 provides deposit limits, loss limits, session time limits, and self-exclusion options that can be activated at any time from your account settings. Once activated, a self-exclusion is final for the specified period.
This Terms & Conditions document constitutes a legally binding agreement between you as the user ("Member") and Sobat500 ("Platform", "we", "us"). By registering an account, making a deposit, or using any Sobat500 service, you confirm that you have read, understood, and agreed to be bound by all terms set out in this document. If you do not agree with any part of these terms, please do not register or use our platform.
You must be at least 18 years old to register and use Sobat500. This is an absolute requirement with no exceptions, regardless of circumstance. Sobat500 reserves the right to request proof of age at any time, and any account found to be registered in the name of an underage individual will be terminated immediately, with all balances returned to the original deposit method.
Each individual is permitted to hold only one (1) active Sobat500 account. Registering multiple accounts using different names, email addresses, phone numbers, devices, or payment methods is strictly prohibited. If multiple accounts are detected under the same individual, Sobat500 reserves the right to suspend or terminate all such accounts and withhold any winnings obtained through such misuse.
All information you provide during registration — including your full name, Malaysian phone number, email address, and other details — must be accurate, current, and genuine. Sobat500 is not liable for any issues arising from incorrect or outdated information you have provided. You may update your account information via your profile settings or by contacting our customer support team.
Incorrect account information may cause delays in withdrawal processing. Please ensure your Sobat500 account name matches the name on your bank account or e-wallet to avoid any issues.
You are solely responsible for maintaining the confidentiality of your Sobat500 account password and login credentials. Sobat500 strongly recommends enabling two-factor authentication (2FA), available in your account settings. If you suspect your account has been accessed by an unauthorised party, contact Sobat500 customer support immediately.
Sobat500 only accepts deposits made through legitimate, registered Malaysian payment methods. All transactions are processed exclusively in Malaysian Ringgit (MYR). No foreign currencies are accepted.
| Account Level | Minimum Deposit | Daily Deposit Limit | Monthly Deposit Limit |
|---|---|---|---|
| New Member | RM 10 | RM 5,000 | RM 50,000 |
| Bronze | RM 10 | RM 10,000 | RM 100,000 |
| Silver | RM 10 | RM 20,000 | RM 200,000 |
| Gold & Diamond | RM 10 | Subject to review | Subject to review |
Deposits must be made from an account or e-wallet registered in your own name. Third-party deposits are not accepted and may result in account suspension with funds returned to their source.
Sobat500 is committed to processing withdrawals quickly and without hassle. All withdrawals are processed back to the original deposit method or a method registered in your account.
Your first withdrawal may require a one-time identity verification — you will need to upload a copy of your valid MyKad or Malaysian passport. This process is typically completed in under 30 minutes during office hours. Once KYC is done, subsequent withdrawals will not require repeated verification.
Sobat500 does not charge any processing fees for standard withdrawals. Any fees deducted are levied by your bank or e-wallet provider and are outside Sobat500's control.
All sobat500 bonuses and promotions are subject to specific terms clearly stated in each offer. By claiming any bonus, you agree to the associated rollover requirements and limits.
Rollover refers to the total wagering amount you need to reach before winnings from a bonus can be withdrawn. For example, if you receive a RM100 bonus with a 10x rollover, you must place bets totalling RM1,000 (not necessarily win RM1,000) before that bonus can be converted into withdrawable funds.
When you have a bonus balance that has not yet met the rollover requirement, the maximum stake allowed per bet is RM 500 or 10% of your bonus balance (whichever is lower). Bets exceeding this limit while a bonus is active may result in excess winnings being voided.
Sobat500 reserves the right to void bonuses and withhold winnings obtained through abuse of the promotions system, including registering multiple accounts to claim bonuses repeatedly or suspected coordination of winnings.
All bets placed on sobat500 are processed in accordance with industry-standard rules. Confirmed bets are final — you may not cancel a bet once it has been submitted, except under conditions explicitly stated.
A bet is only considered valid once confirmation has been received from the Sobat500 system. If a technical error or connection issue occurs during submission, please check your bet history in your account before placing the bet again to avoid duplicates.
If you are not satisfied with how a bet has been settled, you may raise a dispute within 72 hours of the result being issued via live chat or Sobat500 customer support email. The decision of the Sobat500 review team is final for all disputes.
Sobat500 takes platform integrity and the wellbeing of all players seriously. The following activities are strictly prohibited and may result in immediate account termination.
If sobat500 detects or has reasonable grounds to suspect any of the above activities, we reserve the right to suspend the account, withhold all balances and winnings, and report to the relevant authorities as required by law.
Sobat500 takes the protection of your personal data seriously and operates in compliance with the Malaysian Personal Data Protection Act 2010 (PDPA). For full details on how we collect, process, and safeguard your data, please refer to Privacy Policy separately.
Sobat500 collects information you provide during registration (name, email, phone number), transaction details, and platform usage data for operational, security, and service improvement purposes. We do not sell or share your personal data with third parties without your consent.
Sobat500's Privacy Commitment
Your data is protected with 256-bit SSL encryption and stored on servers that comply with international security standards. For full details on your privacy rights and how we handle your data, please read Privacy Policy in full.
Sobat500 reserves the right to suspend or terminate your account without prior notice in the event of a breach of these terms, suspected fraud, a request from legal authorities, or to protect the integrity of the platform. In cases of legitimate termination (not resulting from fraud), any remaining balance will be returned within 7 working days.
You may close your Sobat500 account at any time by contacting customer support via live chat or email. Please ensure all pending bets have been settled and all balances withdrawn before requesting account closure. The closure process is typically completed within 2–3 business days.
Self-exclusion is a dedicated option for players who wish to take a break or stop playing altogether. This differs from a standard account closure — a self-excluded account cannot be logged back into during the specified period, and Sobat500 will not send any promotional communications to that account. Self-exclusion can be activated directly from your account settings.
Sobat500 provides its betting platform on an "as is" basis and makes no guarantee that the platform will be available at all times without interruption. That said, we are committed to minimising downtime and providing advance notice for any scheduled maintenance.
Sobat500 is not liable for any indirect losses arising from the use of the platform, including financial losses resulting from betting outcomes, technical disruptions beyond our control, or unauthorised access to your account due to your own negligence in safeguarding your password.
Betting carries financial risk. You are solely responsible for the betting decisions you make. sobat500 does not and will never provide financial advice or guarantee winnings in any game.
Sobat500 believes that betting should remain a form of entertainment, not a source of financial stress or personal hardship. We provide a range of tools to help you play within limits you set for yourself.
If you or someone you know is showing signs of a gambling problem, seek professional help immediately. Contact Befrienders Malaysia at 03-7627 2929. Page Responsible Gaming contains further information and available support resources.
Sobat500 reserves the right to amend these Terms & Conditions at any time. You will be notified of material changes via email or in-app notification at least 7 days before the changes take effect. Continued use of the platform after the effective date of any such changes constitutes acceptance of the new terms.
You are responsible for reviewing the Terms & Conditions periodically. The latest version is always available on this page, with the last updated date clearly displayed at the top of the document. If you do not agree with any changes made, you may request account closure before the changes take effect.
If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact the Sobat500 team through the following channels:
For queries regarding specific terms, please include your account number (if applicable) and indicate the relevant section so our team can provide a faster, more accurate response.
Sobat500 believes that an informed player is a smarter and safer player. Register a free account today and enjoy a transparent, fair, and responsible betting experience alongside over 500,000 Malaysian players.